IGY’S YACHT HAVEN GRANDE COLLECTION OF PREMIER MARINA DESTINATIONS EACH RECEIVE 5 GOLD ANCHORS
FOR IMMEDIATE RELEASE AUGUST 21, 2012 The three premier marinas in the IGY Yacht Haven Grande Collection have each been awarded 5 Gold Anchors by the Yacht Harbour Association (TYHA). With thorough inspection and detail, Gareth Turnbull, General Manager of TYHA assessed each marina according to the Association’s globally adopted standards for marinas.
“We are thrilled to have received such high accolades from a highly-regarded organization such as The Yacht Harbour Association. Our marinas strive to be the top destinations for yachtsmen around the world, and clearly our efforts have been recognized by not only the TYHA, but by our customers as well,” said Kenny Jones, MBE, CMM and Executive Vice President of Operations for IGY Marinas.
The Gold Anchor Award Scheme is a voluntary assessment program, which is focused on customer service and providing quality moorings for the boat owner. The ratings range from 1 to 5 Gold Anchors and provide assurance of the credibility and quality of the marina when assessed against the technical criteria based on TYHA’s Code of Practice for the design, construction and operation of marinas. Marinas are assessed by fully qualified marina assessors, berth holders’ feedback and independent mystery shoppers.
The program operates in 23 countries and has been for 24 years. Recently, the program was given the Practical Boat Owners Green Initiative award in 2011.
“I have never experienced one company that is spread across 6 different countries, with several different cultures, that present consistent high levels of facilities and services. The staff are extremely well trained and motivated and demonstrate amazing passion for what they do, and do it well. All facets of the facilities operations are a credit to IGY and Andrew Farkas’s vision,” says Mr. Turnbull. Read more here