News & Events

ROAM (Reporting Offsite Arrival – Mobile) Kiosk Now at Yacht Haven Grande

July 19th, 2018 - Yacht Haven Grande in Saint Thomas, USVI is now the proud home of a new Customs and Border Patrol kiosk dedicated to the new ROAM app. The ROAM app is part of a comprehensive effort to improve security of US borders while enhancing legitimate travel. Typically applications to lawfully enter the United States or its territories were made in person at a US Port of Entry, but with the ROAM app the master of the vessel is able to report their entry through the app. 
The ROAM app (Reporting Offsite Arrival – Mobile) now allows vessels to report their arrival and, actually, clear customs from their vessel utilizing their smart device. In most cases, an in-person visit will not be necessary as the CBP officer can use the camera on the guest’s device to ‘see’ what they need to.

Guests that download the app (CBP ROAM in the Apple app store or Google Play store) and set up a .gov account will save their info and passengers and select passengers aboard next trip, etc. The YHG kiosk will utilize a ‘guest login’ that will not offer the saving of info but will allow access to the app for guests without a device or the app.The ROAM app (Reporting Offsite Arrival – Mobile) now allows vessels to report their arrival and, actually, clear customs from their vessel utilizing their smart device. I most cases, an in-person visit will not be necessary as the CBP officer can use the camera on the guest’s device to ‘see’ what they need to.
 
Guests that download the app (CBP ROAM in the Apple app store or Google Play store) and set up a .gov account will save their info and passengers and select passengers aboard next trip, etc. The YHG kiosk will utilize a ‘guest login’ that will not offer the saving of info but will allow access to the app for guests without a device or the app.

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