FREQUENTLY ASKED QUESTIONS
Q. Can the marina arrange Covid-19 testing on our behalf?
A. Yes. Simply give us 3-4 days’ notice of your ideal test date, to [email protected] to book an appointment with our partner clinic. Next day bookings are not possible, so please plan ahead.
Q. What days of the week is testing available?
A. Monday – Friday work hours. Weekends are possible by advance arrangement – surcharges apply.
Q. What types of tests can be booked with your partner clinic, and what are their costs?
A. Two types of tests are available: 1) Abbott BinaxNOW Antigen test; 2) rt-PCR test.
Q. What is the typical result turnaround time?
A. Please plan for a test result turnaround of next business day; however, depending on the clinic’s business levels, you may well receive results the same day for both tests.
Q. I need a test result to present to a third country’s officials. What type of test should I take?
A. Please double check what type of test your destination will accept: if in doubt, specify rt-PCR.
Q. I just need a test that gives us peace of mind that my crew and/or guests are free from illness. Which test should we take?
A. Abbott BinaxNOW Antigen test.
Q. I need my results as quickly as possible – which type of test should I take?
A. Abbott BinaxNOW Antigen test.
Q. Does AYH offer onboard testing, where the nurse comes to our vessel to conduct the tests?
A. Yes, however, this concierge service is generally limited to yachts that have three or more crew aboard who require testing. Where only one or two crew, they will be required to walk to the Red Hook clinic.
Q. I have rotational crew flying in to join the vessel but want them tested with clear results before they board ship. Possible?
A. Yes. We can arrange an appointment to walk into either the YHG clinic, or Red Hook clinic (whichever is more convenient). Once the result comes back clear, they can leave their onshore accommodation and report to the vessel.
Q. What time can I expect testing to occur?
A. Walks-in to the AYH clinic are generally conducted at 430pm. On-board testing is usually around 0800am, but AYH will advise your appointment time when finalizing your booking.
Q. I’m ready to book an appointment. How do I do this with you?
A. First, please send your vessel name, date of appointment (weekdays only), and your crew list of those who require testing to [email protected]. Specify what type of test you require.
A. Second, please complete the clinic registration webform for each member of crew here.