IGY 'DOCK WELL'

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The health and safety of our customers and employees is, and always has been our highest priority. Our new IGY Dock Well program brings together a number of new and existing well-being measures to give you peace of mind as you plan your next stay:

BOOKING

IGY Marinas Reservation ensures that everything is taken care of prior to arrival so that it is not necessary to go to the Marina Office upon arrival.

  • Marina Staff will contact you through email or by phone to confirm availability and what information is needed to confirm your stay

    • Some necessary paperwork includes:

      • Vessel Insurance
      • Registration
      • Credit Card Authorization Form
      • Formal Declaration for Customs of All Aboard, Symptoms, and Location in the Last 14 Days
  • Reservations will be confirmed by Marina Staff prior to arrival.

ARRIVING

Our Staff is Trained to Follow Strict Personal Hygiene Protocols. There is daily health screening IGY employees.

  • Arrival information is sent to all customers upon reservation confirmation, so they know what to expect

  • Advise Marina of estimated arrival time so that Customs and Immigration appointments can be scheduled 

  • Contact Marina prior to arrival to ensure that all proper marina paperwork is completed, pilot vessel (if applicable) is ready and dockhands are ready to catch your lines

  • Social distancing rules are applied at disembarkation to minimize crowding

  • Check-In Requires No Contact

  • For Customs and Immigration appointments, please note that if arriving after hours, quarantine flag must be flown until cleared into marina

  • Marina Office can assist with scheduling fueling, provisioning, or any other services that are available

DURING YOUR STAY

Our Dock Well Program continues throughout your stay at any of our Marina Locations. We continue to update and improve our practices as needed.

  • Hand Sanitizing Stations are present throughout the Marina Office and Marina Property

  • Temporary changes to Captain and Crew Lounge, including limited capacity, increased physical distancing, hand sanitizing stations, and enhanced disinfection of surfaces

  • Enhanced cleaning and limited occupancy of Guest Amenities, including gym, sunbathing areas, dining areas, and other common areas throughout the property focused on high contact surfaces

  • Regular disinfection of common areas, modes of transportation (i.e. golf carts, bicycles, etc.), as well as the installation of hygiene screening stations in Marina reception

  • Vendors and fuel staff are required to follow Marina Protocols and Standards for Social Distancing and Hygiene Screening

  • Health screening of 3rd party vendors, new crew and guests

  • Any inquiries will be handled in a timely manner via phone or email

SAYING GOODBYE

  • Notify Marina Office departure time so that water and electric costs can be charged to credit card on file or through wire transfer

  • Let Us Know if You Need Any Assistance Booking Your Reservation at Your Next IGY Marina Destination

To assist with the reservation process here is the IGY Marina contact information:

EUROPE    
IGY Sète Marina (France)        Reserve A Slip Here                              Email IGY Sète Marina
Marina di Porto Cervo (Italy) Reserve A Slip Here Email Marina di Porto Cervo
St. Katharine Docks (England) Reserve A Slip Here Email St. Katharine Docks
     
UNITED STATES    
Fore Points Marina (Portland, ME) Reserve A Slip Here Email Fore Points Marina
North Cove Marina (Manhattan, NY) Reserve A Slip Here Email North Cove Marina
Marina at Ortega Landing (Jacksonville, FL) Reserve A Slip Here Email Marina at Ortega Landing
One Island Park (Miami Beach, FL) Reserve A Slip Here Email One Island Park
Maximo Marina (St. Petersburg, FL) Reserve A Slip Here Email Maximo Marina
     
CARIBBEAN    
Blue Haven Marina (Turks & Caicos) Reserve A Slip Here Email Blue Haven Marina
Marina at Yacht Haven Grande (St. Thomas)            Reserve A Slip Here   Email Yacht Haven Grande
American Yacht Harbor (St. Thomas) Reserve A Slip Here Email American Yacht Harbor
Yacht Club at Isle de Sol (St. Maarten) Reserve A Slip Here Email Yacht Club Isle de Sol
Simpson Bay Marina (St. Maarten) Reserve A Slip Here Email Simpson Bay Marina
Rodney Bay Marina (St. Lucia) Reserve A Slip Here Email Rodney Bay Marina
     
LATIN AMERICA / MEXICO    
Marina Santa Marta (Colombia) Reserve A Slip Here Email Marina Santa Marta
Red Frog Beach Marina (Panama) Reserve A Slip Here Email Red Frog Beach Marina
Marina Cabo San Lucas (Mexico) Reserve A Slip Here Email Marina Cabo San Lucas