On behalf of the management and staff of American Yacht Harbor, I would like to welcome you to St. Thomas. Whether this is your first visit to our beautiful island, or you are practically a local, we hope you find the information needed to make your arrival and stay a memorable one.
You will be staying on St. Thomas in the Red Hook area where American Yacht Harbor plays host to an impressive array of sport and pleasure boats, as well as megayachts.
A renowned fisherman’s paradise, the marina offers easy access to the big-game waters of the Virgin Islands. Whether it be dinner-sized or trophy worthy, our staff is always available to help you with your prize catch.
Our surrounding marina village is highlighted with multiple shopping, dining, and entertainment options, however, if there is anything that I or the IGY team can do to make your stay with American Yacht Harbor a more memorable experience, please don’t hesitate to ask! We are here to make sure you have an enjoyable stay, not only here in the marina, but also in St. Thomas.
Marina General Manager
The marina village in Red Hook is highlighted with numerous shopping, dining, and entertainment options for a memorable experience.
Advanced reservations are strongly recommended at American Yacht Harbor. We cannot guarantee available berthing for guests arriving without a reservation.
Check-Out: 11:00 am
Check-In: 2:00 pm
When feasible, we request an estimated time of arrival 24hr in advance so we can be fully prepared for your arrival and minimize any inconvenience. Upon arrival into Red Hook, contact the marina office on VHF Channel 16 or 11 to obtain a slip assignment. A skilled dock attendant will report to the slip to assist with docking, line handling, and connections. Once comfortably settled, we ask that you visit our marina office to check-in. The staff will answer any questions you have.
Upon departure, we request you contact the marina office 1-2 hours prior to departure to ensure all items are in order. A receipt can be provided at the marina office or emailed upon request to the email address provided at the time of check-in. If all items are in order, please hail the marina office on VHF Channel 16 or 11 if you would like assistance with disconnection and lines.
Early Check-in / Late Check-out
If a slip is occupied after 11:00 am on the day of your scheduled departure, an additional night’s dockage will be charged to your account.
We will do our absolute best to accommodate your requests whenever possible. In most cases, if your slip is available prior to 4:30 pm on the day of your arrival, or after 10:30 am on the day of your departure, we will allow you to remain in the slip at no additional charge. Prior arrangements must be made with the marina office for early arrival or delayed departure in order to avoid unnecessary charges.
In the event an early check-in and/or late check-out is unable to be accommodated in your currently slip, we will try to accommodate by making another slip available until such time your slip is available or you are ready to depart the marina.
In the event a temporary slip is made available to you, and you do not relocate the vessel, the marina reserves the right to charge you two times (2x’s) the original daily rate for each night you occupy the temporary slip.
This is necessary as at times, the marina operates at full occupancy and failure to relocate the vessel could negatively affect other guests.
Please note: Cancellation policies are subject to change. Please refer to your reservation confirmation or contact the marina office direct for confirmation of cancellation policy. Cancellation requests must be submitted directly to the marina. Any cancellation requests received through the IGY Marinas website are not considered proper cancellation.
Contact & Hours of Operation
Customs & Immigration Office Phone:
+1 340-774-2510 Hours of Operation:
Mon. – Fri. 8:00 am to 5:00 pm
Appointment Required Website: USVI Customs Office Website
Customs & Immigration Information
Please note: We do our best to ensure this information is up-to-date, however, this is strictly for informational purposes only.We recommend reviewing the Customs and Immigration site for the destination requirements.
Customs & Immigration Office
A Customs & Immigration Office is located less than a half a mile away at the Ferry Terminal. Those reaching the port of entry after closing hours are required to raise a quarantine flag and report in the next morning. In order to clear in and out of the St. Thomas Immigration Office, you will need the following:
Vessel registration documents
Vessel clearance documentation from the last port of call
Copy of passenger/crew list (form I-418)
Passports of all crew and guests
Copy of the Ship’s Registery
Vessel entrance or clearance statement on CPB Form 1300
If you are arriving into the US Virgin Islands from a United States domestic location, including the mainland United States, the US Virgin Islands, or Puerto Rico, and have a US Flag and crew, no special immigration procedures are required.
Safety Equipment Requirements
All vessels cruising the Caribbean waters should have the following safety equipment on-board:
Functional life-vests for all passengers
Parachute, orange, and para-rocket flares
Bell and/or Whistle
Cyril E. King Airport (STT) Address: Airport Rd. Charlotte Amalie West, St. Thomas 00802 USVI Phone: +1 340-774-5100 Website: http://www.viport.com/ceka.html
Cyril E. King Airport is a public airport located 2 miles west of the central business district of Charlotte Amalie on the island of St. Thomas, US Virgin Islands.
HEALTH / PHARMACY
Schneider Regional Medical Center +1 340-776-8311 9048 Alton Adams Sr Dr, St Thomas, U.S. Virgin Islands 00802
Red Hook Family Practice +1 340-775-2303 6500 Red Hook Rd Suite 205, Red Hook, St Thomas 00802
Doctor’s Choice Pharmacy +1 340-777-1400 9400 Wheatley Shopping Center Charlotte Amalie St Thomas, U.S. Virgin Islands 00802
Chelsea Drug Store +1 340-776-8300 6500 Red Hook Rd #102, Red Hook, St Thomas 00802
St. Thomas Federal Credit Union +1 340-774-1299 5027 Norre Gade, Charlotte Amalie, St Thomas, U.S. Virgin Islands 00802
FirstBank Port of Sale +1 340-774-4800 Havensight, St Thomas , U.S. Virgin Islands 00802
Western Union +1 340-774-4046 310 St Estate Thomas Charlotte Amalie East St Thomas, U.S. Virgin Islands 00802
FedEx Office Print & Ship Center +1 340-838-7834 Charlotte Amalie West, St Thomas, U.S. Virgin Islands 00802
US Postal Service +1 800-275-8777 9846 Estate Thomas, St Thomas, U.S. Virgin Islands 00802
DHL Express +1 340-774-4066 Charlotte Amalie West, St Thomas, U.S. Virgin Islands 00802
UPS +1 340-776-1700 4001 Alcohens Plaza Ste.9,Charlotte Amalie, St Thomas, U.S. Virgin Islands 00802
Inspire Giving through You – February 23, 2019
Bertha C. Boschulte Middle School
Yacht Haven Grande and American Yacht Harbor teamed up with My Brother’s Workshop to support a local middle school. Marina teams and volunteers split into groups and assisted in the clean-up of storm debris left over from Hurricanes Irma and Maria. Five full loads of debris were disposed of. In addition, teams comprised of employees, local businesses, owners, captains and crew participated in helping The Bertha C. Boschulte Middle School rejuvenate some of its outdoor area for the children. They built new picnic tables, benches and planter boxes.
If you were unable to attend our day of community service, but would still like to help, please contact us for further information regarding donations and where to send them.
Our number one goal is to work together inspiring others through the act of giving back our time, support efforts, accessible resources, goods and services.
Inspire Giving through You – February 10, 2018
Ivanna Eudora Kean High School
For the 2018 “Inspire Giving through You” initiative Yacht Haven Grande and American Yacht Harbor gathered volunteers comprised of employees, owners, captains and crew to participate in rebuilding the island of St. Thomas. Ivanna Aurora Kean High School’s Marine Education Building was devastated by Hurricanes Irma and Maria. Thank you to all that joined us in our efforts to help students return to vital programs in their schools.
If you’re unable to attend our day of community service, but would still like to help, please contact us for further information regarding donations and where to send them.
Our number one goal is to work together inspiring others through the act of giving back our time, support efforts, accessible resources, goods and services.
Inspire Giving through You – February 25, 2017
UVI Water Ambassador Program
Thank you to all of our volunteers, who participated in the 2016 and 2017 “Inspire Giving through You” Community Outreach Project. We appreciate your dedication and commitment to make a difference by inspiring others to give back to their communities.
Yacht Haven Grande, American Yacht Harbor and the many volunteers worked together in support of the UVI Water Ambassador Program in St. Thomas. The program works in direct correlation with the Addelita Cancryn Junior High School teaching students skills in Hydrology. These young entrepreneurials learn water safety, water quality testing, and study ways to improve the environment to impact the water quality. The students also learn organic farming techniques and the produced goods are utilized in the school’s lunch program and sold at the Yacht Haven Grande Farmer’s Market to raise money for the program.
On February 25th, 2017, the team of volunteers assisted in the construction of a Hydrologic Learning Center.
Construction of raised garden beds
Construction of green house
Construction and installation of work tables
Inspire Giving through You – February 20, 2016
St. Thomas Marine Vocational Program
Thank you to all of our volunteers, who participated in the “Inspire Giving through You” Community Outreach Project. We appreciate your dedication and commitment to make a difference by inspiring others to give back to their communities.
For more information or to donate to the organization directly,
48 volunteers and IGY staff/executives assisted with restorations of The St. Thomas Swimming Association’s community pool and The Boys and Girls Club. IGY crews contributed their time to cleaning and preparing the pool deck of the Aquatic Training Center with a fresh coat of paint. Additional efforts were directed to improving the Boys & Girls Club, painting the exterior and interior of the facilities, installing ceiling fans and light fixtures, deep cleaning of the kitchen and organization of supplies.
The St. Thomas Swimming Association is a non-profit organization committed to providing and promoting competitive and recreational swimming and water safety programs to the St. Thomas community. The Community Aquatic Center, frequently used by the USVI Marine Vocational Program. The USVI Marine Vocational Program is a non-profit organization dedicated to providing the youth of the Virgin Islands with a career path into the marine and hospitality industry.
Painting of pool deck, restrooms and interior of Aquatic Center
Painting of interior of Boys & Girls Club
Installation of new ceiling fans and light fixtures (B&G Club)
Deep cleaning of kitchen
Organization of supplies
Removal 3 truck loads of garbage
Please contact us for further information regarding donations and where to send them.
American Yacht Harbor Marina Rules
To make your stay with us more enjoyable, the following set of guidelines should be followed. These are merely suggested rules of etiquette and regulations to make the Marina and its facilities more enjoyable for all customers.
Do not leave garbage on the docks to be picked up. Garbage should be bagged, tied and then properly placed in designated receptacles, or placed in the garbage truck, not loosely scattered or abandoned.
Oils and fuels should be disposed of properly and not in the Marina trash can. Please ask for assistance when disposing of oils, fuels, or chemicals. Your concern for the environment helps.
Try not to introduce any effluents into the Marina Lagoon. Use holding tanks if possible.
Do not attempt to turn on your own water and electricity. Please have a dock attendant take care of this so you can be properly metered in and out. Using pliers or screwdrivers will damage the equipment, for which you will be charged. It is suggested that you read meters along with our dock attendant to ensure accuracy in your metered charges for utilities.
Anyone caught taking water from another yacht’s tap shall be responsible for the entire water cost of the metered yacht. Please use your own water.
Keep power cords and water hoses in a neat and orderly fashion so that no one will trip in the dark or while carrying objects.
Please wash sails on lawn areas where water outlets and drying spaces are available, or do so aboard your yacht.
When marking anchor chains with paint, use paper or cardboard beneath your chain to keep wet paint off the docks and other customers’ shoes.
When cleaning dinghies, make sure you rinse debris and growth off of the docks when finished.
Lock your boat when leaving it unattended.
Lock your dinghies and outboard at night, especially when left unattended.
Try to keep excessive noise down after 10pm as a courtesy to other guests.
Boat repairs being performed at the docks should not include grinding and/or power sanding.
Barbecue and cooking in general is prohibited on the docks. Barbecue and cooking should be done on board in suitable equipment and be self-contained. Any other way is dangerous and frowned upon. Kindly clean up after yourself when finished. Charcoal ash and debris are not to be disposed of into the lagoon.
When docking, keep bowsprits and davits over water’s edge and not protruding across the docks.
If bright deck lights or spotlights are to be used at night, avoid pointing them at nearby boats, especially down at or into their cabins.
Please be sure to keep all pets on a leash for the safety of your pet and surrounding patrons.
Your cooperation is greatly appreciated.
WHAT IS THE IGY ANCHOR CLUB REWARDS PROGRAM?
Anchor Club Rewards Flyer Anchor Club is the only marina loyalty program for captains or yacht owners. The IGY Anchor Club Rewards program allows you to accumulate points each time you dock at a participating IGY marina. Contact individual marinas to verify participation.
The IGY Loyalty Rewards program provides gift cards for you to purchase many great items. When you earn enough points you can choose a denomination of gift card you will receive an email to choose the gift card that you would like. Our new program offers international Mastercard reward cards, donations to charity and gift cards for many of your favorite stores, activities and brands. See some of the rewards available here.
Earn FREE Reward Points when you dock with IGY Marinas! No Blackout Dates! Activate your account immediately. Points are Not awarded on a Retroactive basis and do not start accruing until after the account is activated.
Sign up here! Send us the your name, email address, boat name and overall length, and you’ll receive a welcome email to start earning points! It’s as easy as Register, Dock, Earn, Redeem! Register
Enrollment is free and easy! All you need to sign up is your name, email address, boat name and length overall. You’ll receive a confirmation email with details about the program.
Dock at any of our participating marinas throughout our destinations world-wide and advise the marina office you’re an Anchor Club Member and the email address that you enrolled with.
Earn rewards points based on a percentage of the amount spent on dockage. Earn extra points through surveys, events, and more!
All that’s left to do is Sign Up! Send us your name, email address, boat name and overall length, and you’ll receive a welcome email to start earning points!
At IGY Marinas, we are pleased to provide a scope of services that are second-to-none. We are honored to serve as your hosts and will do everything to make sure that your visit is pleasant and memorable. We fully understand the needs and desires of the yachting community, and we offer you the highest level of service with complete attention to details.
Membership is open to owners and captains of vessels of all sizes and is free. You begin to earn points from your first visit to any participating IGY marina.
All you have to do to register is complete the form below. It’s as simple as that!
There is no cost to enroll in the Anchor Club. It is our way of thanking you for staying with us.
If, for some reason you don’t receive an email, have questions about the program or if you would like your points balance please contact us at [email protected].
Retroactive points will not be awarded. Points only available from participating marinas in the IGY Network.
"Candice and Dennel are ALWAYS accommodating and helpful"
"Keep up the good work! Amazing staff! The dockhands are AMAZING!"