About the POSITION:

Join Our Team at IGY Marinas, Romsey, Hampshire

IGY’s worldwide network of properties sets luxury standards for service and quality in nautical tourism. IGY has the only global portfolio of premium yachting destinations, serving over 10,000 annual customers at 23 marinas in 13 countries. IGY’s unprecedented collection of marinas spans the Americas, Europe, and Middle East serving a variety of vessel types, and is the home port for many of the world’s largest superyachts.

We are now seeking a creative and enthusiastic individual to join our Marketing team as Social Media Coordinator, based at our European Head Office in Romsey.

Essential Duties and Responsibilities:

Key responsibilities will include developing and implementing social media strategies to increase brand awareness, engage with our audience and promote our marina services to the boating community. You will be responsible for day-to-day content creation, posting and interaction across our social media channels e.g. Facebook, Instagram, LinkedIn etc. ensuring consistent messaging and a strong online presence. You will need to build direct relationships with our marinas to build a library of images, videos and stories that will highlight the beauty of our marinas and the experiences of our customers. You will also be responsible for tracking and reporting on social media metrics such as reach, engagement and follower growth to measure performance and identify areas for improvement. In addition, you will have the opportunity to be involved in other areas of our marketing activities.

Qualifications/Experience:

To be successful you will need 1-2 years’ experience as a social media coordinator or similar role, experience gained within hospitality, tourism or marine industries would be advantageous but not essential. A strong knowledge of various social media platforms along with strong analytical skills, excellent writing and communication skills coupled with a creative mindset are essential. You will also need to be able to produce engaging written and visual content and be pro-active & confident working both independently and as part of a team. A degree level qualification in Business, Marketing or a related field is desirable.

 If you are ready for a new challenge with IGY Marinas, then we would love to hear from you! Please submit your CV and cover letter and send to [email protected]

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About the POSITION:

Join Our Team at IGY Marinas, Sindalah Island, Kingdom of Saudi Arabia
Are you looking for an exciting career opportunity? IGY Marinas strives to be the leading globally integrated network of iconic marina destinations and the most trusted and recognizable brand in nautical services and hospitality. We are expanding our global footprint and we have new opportunities at NEOM Sindalah Marina in Saudi Arabia, opening later this year.
Sindalah Island, located 5km off the northwest coast of the Kingdom of Saudi Arabia, is an integral part of the NEOM project. This captivating island is set to become a premier destination for yachting enthusiasts worldwide, boasting exceptional features and a breathtaking natural environment. With an 86 berth marina and 74 mooring buoys catering to yachts ranging from 20 meters to an impressive 180 meters in length, visitors will enjoy unparalleled service from a team of world-class professionals and top-notch facilities.

We are looking for individuals to fill roles of Yacht Club Receptionist, Yacht Club Membership Manager and Marina Fuel Supervisor. You are currently reviewing the post for Yacht Club Receptionist.

Yacht Club Receptionist
You will deliver front of house service to Yacht Club’s guest’s, provide information and customer service to guests by performing duties included as part of the yacht club and marina’s customer service standards. You will need a good level of general education with strong literacy and numeracy skills to be able to handle documentation and data accurately. Candidates must also possess excellent interpersonal, communication and organizational skills. Previous related experience in a reception, customer service or administrative role is highly desirable.

All roles require the ability to communicate effectively in English both written and spoken and if you are interested in one of the above positions, please submit your CV (resume) and a cover letter explaining why you are a great fit. Send your application to [email protected] and include the job title in the subject line of your email.

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About the location:

Sindalah Island, located 5km off the northwest coast of the Kingdom of Saudi Arabia, is an integral part of the NEOM master plan project. This captivating island is set to become a premier destination for yachting enthusiasts worldwide, boasting exceptional features and a breathtaking natural environment. With an 86- berth marina and 74 mooring buoys catering to yachts ranging from 15 meters to an impressive 180 meters in length, visitors will enjoy unparalleled service from a team of world-class professionals and topnotch facilities.

Visitors to Sindalah will be treated to an extraordinary luxury island experience. The island will be adorned with high-end premium hotels such as the renowned Four Seasons and the exquisite Ultra Luxury Collection by Marriott. These establishments will provide unparalleled comfort and hospitality, ensuring a memorable stay for discerning travelers. Additionally, Sindalah will offer groundbreaking retail options, showcasing the latest in fashion, design, and technology. Culinary enthusiasts will delight in the presence of Michelin-starred chefs, who will create exceptional dining experiences that tantalize the taste buds. And for those seeking recreation, an exotic golf course will be available, allowing guests to indulge in the sport amidst stunning surroundings.

Sindalah Island is poised to become one of the world’s most captivating and vibrant yachting destinations, boasting its strategic location, outstanding amenities, and awe-inspiring natural beauty. With a commitment to providing an unforgettable experience, Sindalah promises to be a haven for those seeking luxury, adventure, and serenity.

Summary:

As an IGY Boat Maintenance Technician, you will be responsible for the upkeep and repair of the sailing school’s fleet, including sailing school boats and yachts. You will ensure that all boats are maintained to the highest standards, guaranteeing safety and performance. Your proactive, ‘can-do’ attitude will be essential in maintaining the luxury experience of Sindalah Island. You will closely coordinate and foster relationships with the shipyard company, MB92, to utilize their travel hoist and boat yard.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Perform regular inspections and maintenance of the sailing school boats and yachts.
• Conduct hull inspections and cleanings to prevent algae and barnacle buildup.
• Inspect and maintain rigging, sails, shrouds, stays, and other sailing hardware.
• Service inboard and outboard engines, including oil changes, filter replacements, and cooling system checks.
• Maintain electrical systems, including batteries, wiring, and navigation lights.
• Inspect and maintain safety equipment, such as life jackets, fire extinguishers, flares, and bilge pumps.
• Perform maintenance on the interior and deck of sailing boats, ensuring all hardware is secure and functional.
• Ensure the trailer for sailing boats is in good condition, including wheel bearings, tires, and lights.
• Inspect and clean the hull and propeller of safety boats, ensuring there is no damage or debris.
• Maintain the fuel system of safety boats, including checking fuel lines, tanks, and filters.
• Keep detailed records of all maintenance and repair work performed.
• Source and manage 3^rd party contractors and suppliers.
• Order and manage inventory of spare parts and maintenance supplies.
• Assist the marina team with various tasks when there are no specific maintenance activities.
• Ensure all maintenance work complies with safety standards and regulations.
• Respond promptly to emergency repair requests.
• Coordinate and foster relationships with the shipyard company, MB92, to utilize their travel hoist and boat yard.
• Manage inventory of sailing equipment and ensure all equipment is in good working condition.
• Foster positive relationships with suppliers and 3^rd
• Promote the luxury experience of Sindalah Island through professional and enthusiastic interactions with guests.

Qualifications:

• Minimum of 4 years of experience as a boat maintenance technician working for a reputable company within the yachting industry.
• Strong mechanical and technical skills.
• Good knowledge of sailing boat systems, including rigging, sails, and engines.
• Working with GRP and ability to repair boats to a high standard.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities effectively.
• Ability to diagnose and repair mechanical issues efficiently.
• Power boat qualification (RYA, ASA, AS, or other equivalents) – preferred
• VHF Operator’s certificate (preferred, but not essential)
• Valid Driver’s License
• A ‘can-do’ attitude.
• Proactive and able to work independently.

Work Environment:

The work environment is primarily outdoors, with exposure to various weather conditions. The role requires working near water and on boats, with occasional exposure to mechanical parts. Proper personal protective equipment will be provided and must be worn as required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The role requires physical fitness, including the ability to swim, lift and move equipment, and perform sailing-related tasks. The employee must be able to stand, walk, and handle equipment for extended periods. Specific vision abilities required include the ability to adjust focus and distinguish colors.

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About the location:

Sindalah Island, located 5km off the northwest coast of the Kingdom of Saudi Arabia, is an integral part of the NEOM master plan project. This captivating island is set to become a premier destination for yachting enthusiasts worldwide, boasting exceptional features and a breathtaking natural environment. With an 86-berth marina and 74 mooring buoys catering to yachts ranging from 15 meters to an impressive 180 meters in length, visitors will enjoy unparalleled service from a team of world-class professionals and top-notch facilities.

Visitors to Sindalah will be treated to an extraordinary luxury island experience. The island will be adorned with high-end premium hotels such as the renowned Four Seasons and the exquisite Ultra Luxury Collection by Marriott. These establishments will provide unparalleled comfort and hospitality, ensuring a memorable stay for discerning travelers. Additionally, Sindalah will offer groundbreaking retail options, showcasing the latest in fashion, design, and technology. Culinary enthusiasts will delight in the presence of Michelin-starred chefs, who will create exceptional dining experiences that tantalize the taste buds. And for those seeking recreation, an exotic golf course will be available, allowing guests to indulge in the sport amidst stunning surroundings.

Sindalah Island is poised to become one of the world’s most captivating and vibrant yachting destinations, boasting its strategic location, outstanding amenities, and awe-inspiring natural beauty. With a commitment to providing an unforgettable experience, Sindalah promises to be a haven for those seeking luxury, adventure, and serenity.

Summary:

As an IGY Commercial Skipper, you will lead sailing experiences by providing exceptional sailing adventures to clients of all skill levels, ensuring a safe and enjoyable environment. Your role will encompass navigating and managing the boat, maintaining equipment, fostering a passion for sailing among clients, and supporting the overall luxury experience of Sindalah Island. In addition to conducting sailing experiences, you will be responsible for the upkeep and maintenance of the boats used. When there are no sailing activities or boat maintenance required, you will assist the marina team with various tasks. Your proactive, ‘can-do’ attitude will be essential in promoting IGY’s commitment to excellence and luxury. Furthermore, you will play a key role in organizing and running corporate and team-building events, sailing experiences, and training camps, creating dynamic and engaging environments for all guests.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Lead and conduct sailing experiences and activities for beginners to advanced clients, ensuring a memorable and enjoyable adventure.
• Ensure the safety of all clients during sailing experiences, adhering to safety standards and protocols.
• Maintain and perform regular upkeep on the boats used for sailing experiences.
• Demonstrate sailing techniques and participate in events and activities to showcase and promote the sailing experiences.
• Run corporate and team-building events and sailing experiences.
• Host potential training camps.
• Assist the marina team with various tasks when there are no sailing experiences or maintenance activities.
• Develop and implement plans for sailing experiences.
• Evaluate clients’ progress and provide constructive feedback.
• Stay updated with the latest sailing techniques and methods.
• Manage inventory of sailing equipment and ensure all equipment is in good working condition.
• Foster a positive and engaging environment for clients.
• Promote the luxury experience of Sindalah Island through professional and enthusiastic interactions with guests.
• Report to and coordinate with the Sailing Manager to align sailing experiences with overall objectives.
• Resolve any operational issues that arise, ensuring minimal disruption to sailing experiences.

Qualifications:

• Minimum of 3 years of experience as a Commercial Skipper, holding a Yacht master certification, or equivalent
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities effectively.
• A minimum of 3 seasons experience sailing keelboats or yachts such as J80s.
• Experience with high-performance foiling sailing yachts such as Swan 36 or equivalent is desirable.
• High school diploma or equivalent.
• Valid certifications from recognized sailing organizations (e.g., RYA, ASA).
• Strong knowledge of sailing techniques and safety protocols.
• First Aid certification preferred but not essential.
• Power boat qualification (RYA, ASA, or other equivalents).
• VHF Operator’s certificate (preferred but not essential).
• Valid Driver’s License.
• Passion for sailing with a ‘can-do’ attitude and a good sense of humour!
• Proactive and able to work independently.
• Ability to swim and perform physical tasks related to sailing.

Work Environment:

The work environment is primarily outdoors, with exposure to various weather conditions. The role requires working near water and on boats, with occasional exposure to mechanical parts. Proper personal protective equipment will be provided and must be worn as required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DOWNLOAD DESCRIPTION APPLY

About the location:

Sindalah Island, located 5km off the northwest coast of the Kingdom of Saudi Arabia, is an integral part of the NEOM master plan project. This captivating island is set to become a premier destination for yachting enthusiasts worldwide, boasting exceptional features and a breathtaking natural environment. With an 86-berth marina and 74 mooring buoys catering to yachts ranging from 15 meters to an impressive 180 meters in length, visitors will enjoy unparalleled service from a team of world-class professionals and top-notch facilities.

Visitors to Sindalah will be treated to an extraordinary luxury island experience. The island will be adorned with high-end premium hotels such as the renowned Four Seasons and the exquisite Ultra Luxury Collection by Marriott. These establishments will provide unparalleled comfort and hospitality, ensuring a memorable stay for discerning travelers. Additionally, Sindalah will offer groundbreaking retail options, showcasing the latest in fashion, design, and technology. Culinary enthusiasts will delight in the presence of Michelin-starred chefs, who will create exceptional dining experiences that tantalize the taste buds. And for those seeking recreation, an exotic golf course will be available, allowing guests to indulge in the sport amidst stunning surroundings.

Sindalah Island is poised to become one of the world’s most captivating and vibrant yachting destinations, boasting its strategic location, outstanding amenities, and awe-inspiring natural beauty. With a commitment to providing an unforgettable experience, Sindalah promises to be a haven for those seeking luxury, adventure, and serenity.

Summary:

As an IGY Sailing Manager, you will be at the helm of managing the day-to-day operations of the sailing school, ensuring efficiency and excellence in all aspects. Your role will involve coordinating skippers, managing resources, and maintaining high service standards. Beyond operational management, you will support the overall luxury experience of Sindalah Island by overseeing corporate and team-building events, training camps, and other sailing-related activities. When not managing operations, you will assist the marina team with various tasks to ensure smooth and seamless service. Your proactive, ‘can-do’ attitude will be essential in promoting IGY’s commitment to providing an exceptional and luxurious sailing experience.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Manage the daily operations of the sailing school, including scheduling classes and skippers.
• Ensure compliance with safety standards and local regulations.
• Coordinate with the marina management and other departments to ensure smooth operations.
• Oversee the maintenance and availability of sailing equipment and boats.
• Handle administrative tasks, including registration, billing, and customer service.
• Monitor and evaluate the performance of instructors and staff, providing feedback and support as needed.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Resolve any operational issues that arise, ensuring minimal disruption to the sailing school’s activities.
• Organize and run corporate and team-building events and sailing experiences.
• Organize and host potential training camps and support other promotional activities.
• Assist the marina team with various tasks when there are no specific operational duties.
• Conduct sailing lessons and sailing experience for beginners to advanced clients, following the school’s curriculum.
• Demonstrate sailing techniques and participate in events and activities to showcase and promote the sailing school.
• Stay updated with the latest sailing techniques and teaching methods.
• Manage inventory of sailing equipment and ensure all equipment is in good working condition.
• Foster a positive and engaging learning environment.
• Promote the luxury experience of Sindalah Island through professional and enthusiastic interactions with guests.

Qualifications:

• Minimum of 3 years of experience in operations management of a sailing school.
• Commercial skipper, or a yachting qualification, proven experience
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities effectively.
• A recognized sailing instructor qualification (RYA, ASA, etc)
• A minimum of 2 seasons experience teaching on keelboats, yachts such as J70’s
• Experience of high-performance foiling sailing yachts such as Swan 36 or equivalent, desirable
• High school diploma or equivalent.
• Valid certifications from recognized sailing organizations (e.g., RYA, ASA).
• Strong knowledge of sailing techniques and safety protocols.
• Excellent communication and interpersonal skills.
• Ability to work well with students of all ages and skill levels.
• First Aid certification preferred but not essential.
• Power boat qualification (RYA, ASA, AS, or other equivalents)
• VHF Operator’s certificate (preferred, but not essential)
• Valid Driver’s License
• Passion for sailing with a ‘can-do’ attitude.
• Proactive and able to work independently.
• Ability to swim and perform physical tasks related to sailing.

Work Environment:

The work environment is primarily outdoors, with exposure to various weather conditions. The role requires working near water and on boats, with occasional exposure to mechanical parts. Proper personal protective equipment will be provided and must be worn as required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The role requires physical fitness, including the ability to swim, lift and move equipment, and perform sailing-related tasks. The employee must be able to stand, walk, and handle equipment for extended periods. Specific vision abilities required include the ability to adjust focus and distinguish colors.

DOWNLOAD DESCRIPTION APPLY

About the location:

Sindalah Island, located 5km off the northwest coast of the Kingdom of Saudi Arabia, is an integral part of the NEOM master plan project. This captivating island is set to become a premier destination for yachting enthusiasts worldwide, boasting exceptional features and a breathtaking natural environment. With an 86-berth marina and 74 mooring buoys catering to yachts ranging from 15 meters to an impressive 180 meters in length, visitors will enjoy unparalleled service from a team of world-class professionals and top-notch facilities.

Visitors to Sindalah will be treated to an extraordinary luxury island experience. The island will be adorned with high-end premium hotels such as the renowned Four Seasons and the exquisite Ultra Luxury Collection by Marriott. These establishments will provide unparalleled comfort and hospitality, ensuring a memorable stay for discerning travelers. Additionally, Sindalah will offer groundbreaking retail options, showcasing the latest in fashion, design, and technology. Culinary enthusiasts will delight in the presence of Michelin-starred chefs, who will create exceptional dining experiences that tantalize the taste buds. And for those seeking recreation, an exotic golf course will be available, allowing guests to indulge in the sport amidst stunning surroundings.

Sindalah Island is poised to become one of the world’s most captivating and vibrant yachting destinations, boasting its strategic location, outstanding amenities, and awe-inspiring natural beauty. With a commitment to providing an unforgettable experience, Sindalah promises to be a haven for those seeking luxury, adventure, and serenity.

Summary:

As an IGY Sailing Crew Specialist, you will support the sailing experiences as crew onboard the yachts and supporting the Skippers in providing high-quality sailing experiences to clients of all skill levels. Your role will encompass assisting with sailing operations, maintaining equipment, ensuring the safety and enjoyment of clients, and supporting the overall luxury experience of Sindalah Island. When there are no sailing activities or boat maintenance required, you will assist the marina team with various tasks and operations. Your proactive, ‘can-do’ attitude will be essential in promoting IGY’s commitment to excellence and luxury.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• As part of the sailing crew, you will support and the skippers and sail during sailing experiences, ensuring the safety and engagement of clients.
• Maintain sailing equipment and boats, performing routine checks and repairs.
• Support the preparation and setup of boats and equipment for sailing experiences.
• Monitor weather conditions and communicate with the team to ensure safe sailing practices.
• Provide additional support during events and activities organized by the sailing experiences program.
• Assist in the evaluation and feedback process for clients.
• Ensure compliance with all safety protocols and procedures.
• Participate in corporate and team-building events, sailing experiences, and potential training camps.
• Assist the marina team with various tasks when there are no specific sailing activities or maintenance required.
• Foster a positive and engaging environment for clients.
• Promote the luxury experience of Sindalah Island through professional and enthusiastic interactions with guests.

Qualifications:

• Must have relevant sailing experience on keel boats and yachts similar to J70s/J80’s, and desirable, built not essential sailing experience on high-performance sailing yachts.
• Good knowledge of sailing techniques and safety protocols.
• Strong communication and interpersonal skills.
• Ability to work well with clients of all ages and skill levels.
• High school diploma or equivalent
• First Aid certification preferred but not essential.
• Ability to swim and perform physical tasks related to sailing.
• Passion for sailing with a ‘can-do’ attitude and a good sense of humour!
• Proactive and able to work independently and as part of a team.

Work Environment:

The work environment is primarily outdoors, with exposure to various weather conditions. The role requires working near water and on boats, with occasional exposure to mechanical parts. Proper personal protective equipment will be provided and must be worn as required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The role requires physical fitness, including the ability to swim, lift and move equipment, and perform sailing-related tasks. The employee must be able to stand, walk, and handle equipment for extended periods. Specific vision abilities required include the ability to adjust focus and distinguish colors.

DOWNLOAD DESCRIPTION APPLY

About the location:

Sindalah Island, located 5km off the northwest coast of the Kingdom of Saudi Arabia, is an integral part of the NEOM master plan project. This captivating island is set to become a premier destination for yachting enthusiasts worldwide, boasting exceptional features and a breathtaking natural environment. With an 86-berth marina and 74 mooring buoys catering to yachts ranging from 15 meters to an impressive 180 meters in length, visitors will enjoy unparalleled service from a team of world-class professionals and top-notch facilities.

Visitors to Sindalah will be treated to an extraordinary luxury island experience. The island will be adorned with high-end premium hotels such as the renowned Four Seasons and the exquisite Ultra Luxury Collection by Marriott. These establishments will provide unparalleled comfort and hospitality, ensuring a memorable stay for discerning travelers. Additionally, Sindalah will offer groundbreaking retail options, showcasing the latest in fashion, design, and technology. Culinary enthusiasts will delight in the presence of Michelin-starred chefs, who will create exceptional dining experiences that tantalize the taste buds. And for those seeking recreation, an exotic golf course will be available, allowing guests to indulge in the sport amidst stunning surroundings.

Sindalah Island is poised to become one of the world’s most captivating and vibrant yachting destinations, boasting its strategic location, outstanding amenities, and awe-inspiring natural beauty. With a commitment to providing an unforgettable experience, Sindalah promises to be a haven for those seeking luxury, adventure, and serenity.

Summary:

As an IGY Head Skipper, you will lead the Commercial Skippers and Crew team by providing a high caliber of sailing experience to clients of all skill levels, ensuring a safe and enjoyable learning environment. Your role will encompass providing sailing experiences and adventures, teaching effective sailing techniques, maintaining equipment, fostering a passion for sailing among clients, and supporting the overall luxury experience of Sindalah Island. In addition to sailing school duties, you will be responsible for the full upkeep and maintenance of the school’s sailing yachts and safety boats. You will also manage and mentor your team, ensuring high standards of instruction and safety. When there are no sailing lessons or boat maintenance required, you will assist the marina team with various tasks. Your proactive, ‘can-do’ attitude will be essential in promoting IGY’s commitment to excellence and luxury. Furthermore, you will play a key role in organizing and running corporate and team-building events, sailing experiences, and training camps, creating a dynamic and engaging environment for all guests.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Lead and conduct sailing lessons and activities for beginners to advanced clients, following the school’s curriculum.
• Ensure the safety of all clients during lessons, adhering to safety standards and protocols.
• Maintain and perform regular upkeep on the school’s sailing yachts and safety boats.
• Demonstrate sailing techniques and participate in events and activities to showcase and promote the sailing school.
• Run corporate and team-building events and sailing experiences.
• Host potential training camps.
• Assist the marina team with various tasks when there are no sailing lessons or maintenance activities.
• Develop and implement instructional materials and lesson plans.
• Evaluate students’ progress and provide constructive feedback.
• Stay updated with the latest sailing techniques and teaching methods.
• Manage inventory of sailing equipment and ensure all equipment is in good working condition.
• Foster a positive and engaging learning environment.
• Promote the luxury experience of Sindalah Island through professional and enthusiastic interactions with guests.
• Manage and mentor Sailing Instructors and Assistant Sailing Instructors, ensuring consistent high-quality instruction and safety.
• Report to and coordinate with the Sailing Manager to align instructional programs with overall school objectives.
• Resolve any operational issues that arise, ensuring minimal disruption to the sailing school’s activities.
• Demonstrate sailing techniques and participate in events and activities to showcase and promote the sailing school.
• Stay updated with the latest sailing techniques and teaching methods.
• Manage inventory of sailing equipment and ensure all equipment is in good working condition.
• Foster a positive and engaging learning environment.
• Promote the luxury experience of Sindalah Island through professional and enthusiastic interactions with guests.

Qualifications:

• Minimum of 3 years of experience as a Chief Instructor / Supervisory role or equivalent within a sailing school / Yacht Club environment.
• Commercial Skipper, Yacht master or equivalent qualification
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities effectively.
• A minimum of 3 seasons experience teaching on keelboats, yachts such as J70’s
• Experience of high-performance foiling sailing yachts such as Swan 36 or equivalent, desirable
• High school diploma or equivalent.
• Valid certifications from recognized sailing organizations (e.g., RYA, ASA).
• Strong knowledge of sailing techniques and safety protocols.
• Excellent communication and interpersonal skills.
• Ability to work well with students of all ages and skill levels.
• First Aid certification preferred but not essential.
• Power boat qualification (RYA, ASA, AS, or other equivalents)
• VHF Operator’s certificate (preferred, but not essential)
• Valid Driver’s License
• Passion for sailing with a ‘can-do’ attitude.
• Proactive and able to work independently.
• Ability to swim and perform physical tasks related to sailing.

Work Environment:

The work environment is primarily outdoors, with exposure to various weather conditions. The role requires working near water and on boats, with occasional exposure to mechanical parts. Proper personal protective equipment will be provided and must be worn as required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The role requires physical fitness, including the ability to swim, lift and move equipment, and perform sailing-related tasks. The employee must be able to stand, walk, and handle equipment for extended periods. Specific vision abilities required include the ability to adjust focus and distinguish colors.

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Summary:

The Operations Administrator (OA) of the Front Office and Guest Services is responsible for Assisting IGY accounting and the marina management team with various administrative tasks including general accounting requirements, filing, billing, training logs, third-party service contracts, accounts receivable, accounts payable, among other administrative duties. In addition, the OA assists with the overall delivery of courteous and professional services to guests visiting the property or marina. The position entails assisting with the daily administration of support services.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Works with marina management to ensure that check-in and check-out procedures are strictly adhered to and are carried out courteously, efficiently, expeditiously, and without error.
• Identifies and resolves billing and administrative operational issues and problems.
• Provides guests with a courteous and professional experience when visiting the property.
• Ensures that all charges and payments are correctly entered on the guests’ invoices and that this is always up to date.
• Ensures that credit control procedures, cash collections, check receipt, and other payment exchange methods are strictly adhered to per company policies.
• Ensures that all guest accounts are balanced daily.
• Ensures that all daily opening, daily closing, and month-end closing procedures – as defined and updated by IGY corporate finance occasionally – are completed to a high degree of accuracy.
• To ensure effective communication and teamwork between all facility departments (e.g. dock master, dockhands, security, maintenance, etc.).
• Ensures USCG compliance, security declarations, and emergency response vendor records are kept up to date.
• Adheres to and upholds all marina health and life-safety protocols and actively participates in all related training exercises and drills.
• Manages, supports, and administers all required internal and IGY reporting including utility files, fuel inventory files, marina key metrics, occupancy data, revenue analysis, etc.
• Ensures that the marina office and its contents are always properly secured and protected.
• Ensures that all enquiries, messages, restaurant reservations, concierge requests, etc. are dealt with courteously and efficiently.
• Implements and promotes the IGY guest feedback system to help identify and resolve problems or guest complaints in a structural manner.
• Ensures that guest reception areas are always clean and tidy and not in need of repairs.
• Ensures that incoming and outgoing telephone calls are handled promptly, correctly, and courteously.
• Orders and maintains adequate inventory of office equipment and supplies.
• Tracks office and parking security provisions if applicable.
• Is the contact point for ensuring that all vendors doing business with marina guests are properly registered with proof of insurance updated and all vendors servicing the business have complete vendor accounts (W9, etc.).
• Ensures all administrative operations are running smoothly and policies/procedures are being followed.
• Creates and analyzes office practices and procedures within corporate guidelines to manage and improve all ongoing office reporting and efficiency and effectiveness of assigned operations.
• Responsible for ensuring compliance with established corporate standards.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associate degree (A.S.) preferred and/or a combination of 5 years of service experience in increasingly complex roles, including accounting or billing supervisory experience.

Language Ability:

Excellent command of the English language required. Spanish is also preferred but not required.

Required Skills:

Advanced skills in spreadsheet/word processing software packages; intermediate skills in Power Point and/or graphics/publication software and Outlook.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent works in a typical office environment. The noise level in the work environment is usually quiet to moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and occasionally required to stand; regularly use hands to finger, handle, or feel; reach with hands and arms; occasionally stoop, crouch; regularly talk or hear. Continuous and frequent use of the computer, printer, keyboard and other related equipment. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
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