Red Frog Beach Island Marina

COVID-19 Fact Sheet Onsite Marina Testing and Entry Information

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RED FROG BEACH ISLAND MARINA

Bocas del Toro

Arrival
2021 12 June
Departure
2021 13 June
  • 9.336936
  • -82.177686
  • Isla Bastimentos
  • Bocas del Toro, Panama
  • Mon. – Fri. 9:00 am to 5:00 pm
  • Sat. 9:00 am to 12:00 pm
  • Contact us for important dates

Specifications

  • 95 Total Slips
    12 Megayacht Berths
    Max Length: 300' (91.4m)
    Max Draft: 20' (6m)
    Max Beam: No Restrictions
  • 30 amp, 50 amp
  • 100 amp SP, 100 amp 3P
  • 200 amp, YPI Hardwire
  • 24hr Gated Dock Security

Amenities

  • Private Beach Access
  • Restaurants
  • Ship’s Chandlery
  • Private Shower House
  • Wi-Fi Connectivity
  • Golf Cart Rentals
  • Guest Laundry

Services

  • Fueling Services
  • Customs & Immigration
  • Canal Agent Services
  • Provisioning Services
  • Vessel Repairs & Maintenance

Directory & Local Businesses

GILI WOJNOWICH

Regional Director United States, Bahamas, and South America

Nearly 10 years with IGY Marinas

Send Email

Contact Information

MARINA GENERAL MANAGER
Deci Davis
United States Phone Contact

+1 281-892-1637

RESERVATIONS / CONCIERGE
Santiago Herrera

+507-6726-4500

Send Email

Police / Fire / Ambulance

911

Gallery

We here at Red Frog Beach Island Marina are excited to welcome you to Panama. Whether this is your first visit to our beautiful island or you’ve stayed with us in the past, we hope you find everything you need here.

Nestled in the Caribbean’s hurricane-free islands, Bocas del Toro lies in the naturally protected waters on the southern Leeward side of Isla Bastimentos, 5km from Bocas Town.

We welcome you to explore our resort, property and all the amenities, as well as the untouched splendor which will invigorate your senses with the tranquility of its creative spirit and sun swept beaches.

If there is anything you need, please don’t hesitate to reach out anyone here at the marina.

Sincerely,

The Red Frog Beach Island Marina Team

EFFECTIVE AS OF: APRIL 2ND, 2021

MARINA STATUS: OPEN WITH EXCEPTIONS

  • Marina is open to local and international vessels
  • Vessels coming from international waters must present a negative antigen or PCR swab test certificate from the last port or within 48 hours of arrival
  • All grocery stores are currently open everyday
  • Red Frog Market is open everyday 9am – 4pm. 
  • Marina transport is available to Bocas from the main dock, Monday through Friday. Departs 10am and returns 1pm
  • RFM office is currently open Monday to Friday from 8 am to 5 pm.
  • Laundry and bath house remain open

Fuel station is open Monday to Friday from 9am – 12pm and 1pm – 4pm, by appointment only through VHF 68 | [email protected] | +507 6951-6518

LOCAL INFORMATION RESOURCES

Red Frog Beach Marina
     Phone: +507 6726 1637
     [email protected]

Maritime Authority in Bocas del Toro
     (507) 757 9447 or (507) 6558 0587
     https://amp.gob.pa/

Ministry of Health Panama – Bocas del Toro Hospital
     (507) 757 9201
     http://www.minsa.gob.pa/

National Migration Service
     https://www.migracion.gob.pa/

Bocas del Toro Hospital
(507) 757 9201

Red Cross
(507) 6841-7491

Fire-Extinguisher Station
(507) 758-3214 – (507) 757-9507

Police
(507) 757-9217

FREQUENTLY ASKED QUESTIONS

Is the Marina accepting incoming vessels?
    Yes. Local and international vessels are currently being accepted, except for boats who have stayed or transited through the United Kingdom and the Republic of South Africa in the last 20 days before entering Panama).    

Are vessels allowed to depart the Marina? 
     Yes. Vessels are allowed to depart the marina.

Are the marina amenities currently available for use? 
     Yes. The bath house and laundry facility will remain open, however, please maintain a safe distance to avoid any potential spread of the virus.

Is there a curfew in place? 
      Yes. As per government of Panama and associated agencies (AMP) lockdown is in effect everyday starting at 11 pm to 4 am. (Nationwide). No quarantine days have been stated for Bocas del Toro. For more information on quarantine rules and travel restrictions, visit  www.thebocasbreeze.com  ​​​

Beaches are open every day in Bocas del Toro from 6am to 6pm.

Are vessel repairs available?
     Please contact the marina office for detailed information.

Is fueling available?
     Yes. Fuel station is open Monday to Friday from 9am – 12pm and 1pm – 4pm, by appointment through VHF 68 | [email protected] | +507 6951-6518

Are Ports currently open?     
     Yes. Ports are currently open for international vessels. A negative antigen or
PCR swab test certificate is required from the last port or within the last 48 hours of arrival – you may contact the port directly for details – [email protected] or (507) 757 9447

Are Airports currently open?     
     Domestic and international flights are currently available. 

From: IGY Marinas

April 2, 2021

Dear Marina Guests,

We hope all Red Frog Marina guests and their families are safe and healthy. Red Frog Marina, with the support and guidance of IGY Marinas, continues to hold the safety and health of its guests and staff as the #1 priority.  

For this reason, IGY-RFM is providing its guests with the following updates and general information to keep everyone apprised of the latest developments as it may affect daily life as a marina guest. These updates will also be available 24/7 on the marina’s specific COVID-19 website link:
https://www.igymarinas.com/article/red-frog-beach-marina-info-covid-19
https://www.igymarinas.com/article/red-frog-beach-marina-guest-info-covid-19

The expectation is that the important steps and procedures put in place by the marina will be closely followed by all guests to ensure everyone’s safety. We encourage anyone with specific questions or critical needs during this time to contact the marina staff via telephone, e-mail, or VHF radio in advance to discuss any additional assistance needed. At present time, the following information is being provided to marina guests and will be amended as needed based on further developments:

  • MARINA HOURS OF OPERATION:

The Marina Office is currently open Monday to Friday from 8am to 5pm:

    • Telephone: +507 6726-4500 – available 24/7
    • VHF: channel 68 – available 24/7
    • E-mail: [email protected]
  • MARINA SECURITY \ EMERGENCY CONTACT INFO:
    • Deci Davis, GM – (507) 6951-6518
    • Winston Dixon, Security Guard – (507) 6525-0864 (available 6pm to 6am)
  • FUEL STATION HOURS OPERATION:
    • Monday through Friday – (9am – 12pm and 1pm to 4pm) by reservation only
    • Telephone: +507 6951-6518
    • VHF 68
    • E-mail: [email protected]
  • RED FROG MARKET:

Open everyday, from 9AM to 4PM unless the government issues mandatory quarantine. The resort is allowing limited access to the market to accommodate boaters from the nearby anchorage. No access to the Resort or beaches is allowed through the Front Desk unless you are a marina customer. Non-Marina customers will only have access to the Market. The marina recommends all guests exercise proper hygiene precautions, social distancing and the use of proper PPE when grocery shopping.

  • MOVEMENT OF YACHTS:

Yachts are currently allowed to arrive and leave the marina.

  • RESORT:
    • Red Frog Resort is currently open for RF/marina guests only. www.redfrogbeach.com 
    • Beaches are open every day in Bocas del Toro from 6am to 6pm. Closed on quarantine days and curfew times.
    • Guests are permitted to use of dinghies and tenders to move around the local waters, unless the government issues mandatory quarantine. Please contact the marina staff if you require any assistance.
    • The marina recommends that all guests continue practicing safe social distancing and refrain from large social gatherings.
  • CRITICAL NEEDS TO/FROM BOCAS:

Felo’s water taxi service, is transporting marina guests Monday to Friday from the main dock, departing at 10am and returning at 1 pm, Space is limited and guests will be transported based on a first-come, first served basis. We ask that you consider the needs of other boaters to travel to town so that everyone has an opportunity to utilize this limited service to the extent possible. Please continue to maintain social distancing and wear your masks. Reminder that the taxi is for marina clients only, no guests, please.

If you need to travel to town outside of this limited schedule, you are welcome to arrange your own private water taxi. We will continue to monitor updates from the government and hope to increase the frequency of the water taxi service in the near future.

  • BATH HOUSE:
    • Marina guests CAN continue to use the marina’s laundry and bathroom facilities.
    • Laundry assistance from 8 am to 5 pm – Monday to Friday ($7 per load)
    • Please remember to clean up after yourself as staff resources are extremely limited at this time. Bath House is open 24/7. All machines are currently operable except for one dryer (replacement parts are on order).
    • Please do not leave laundry machines unattended.
    • Marina staff will perform general cleaning as often as possible.
  • TRASH PICK UP:

Due to the lack of staff, please do not leave trash on dock. Trash must be placed the brown containers located on the main dock.

Please return the marina push carts to office area after each use.

  • CONTRACTOR WORK:

Please inquire with the marina for private contractor information.

  • AMP PROTOCOLS & EMERGENCY CONTACTS

      As per government of Panama and associated agencies (AMP) lockdown is in effect everyday starting at 11 pm to 4 am. (Nationwide). No quarantine days have been stated for Bocas del Toro. For more information on quarantine rules and travel restrictions, visit  www.thebocasbreeze.com  ​​​  ​​​

Maritime Authority in Bocas del Toro
(507) 757 9447 or (507) 6558
https://amp.gob.pa/

Ministry of Health Panama
http://www.minsa.gob.pa/

National Migration Service
https://www.migracion.gob.pa/

Bocas del Toro Hospital
(507) 757 9201

Red Cross
(507) 6841-7491

Fire-Extinguisher Station
(507) 758-3214 – (507) 757-9507

Police
(507) 757-9217

  • REMINDER:
    • Bath House is open 24/7.
    • Please note  the marina  is  currently  accepting vessels except for boats who have stayed or transited through the United Kingdom and the Republic of South Africa in the last 20 days before entering Panama). For boats coming from international waters, a negative antigen or PCR swab test certificate is required from the last port or within 48 hours of arrival.
    • We request current marina customers to not accept any visitors/guest/crew from outside the marina to their vessels.
    • All marina rules and regulations associated with your marina slip agreement must still be followed. Please feel free to request a copy of these rules for easy reference.
    • For your convenience, a WhatsApp group was created to have easier communication.

The Marina sincerely appreciates everyone’s patience and understanding. We will do everything possible to gradually re-open and restore normal services in accordance with local laws and the state of all health concerns. On behalf of the Marina Team thank you and stay safe.

 

Arrival Information Details

Advanced reservations are strongly recommended at the Red Frog Beach Marina. Berthing is not guaranteed without a confirmed reservation. We ask that you provide advanced notice, when feasible, of your approximate arrival time so we can be fully prepared for your arrival and minimize any inconvenience to you.

Please Note: Captains and his/her assignee must check-in/check-out with the marina office for each stay unless otherwise arranged with marina management.

Check-Out: 1:00 pmCheck-In: 2:00 pm

ARRIVAL:

When feasible, we request an estimated time of arrival 24hr in advance so we can be fully prepared for your arrival and minimize any inconvenience.

Upon arrival into the Government Cut, contact the marina office on VHF Channel 68 to obtain directions to the slip assignment. A skilled dock attendant will report to the slip to assist with docking, line handling, and connections. Once comfortably settled, we ask that you visit our marina office to check-in. The staff will answer any questions you have.

DEPARTURE:

Upon departure, we request you contact the marina office 1-2 hours prior to departure to ensure all items are in order. A receipt can be provided at the marina office or emailed upon request to the email address provided at the time of check-in. If all items are in order, please hail the marina office on VHF Channel 68 if you would like assistance with disconnection and lines.

Early Check-in / Late Check-out

If a slip is occupied after 2:00 pm on the day of your scheduled departure, an additional night’s dockage will be charged to your account.

We will do our absolute best to accommodate your requests whenever possible. In most cases, if your slip is available prior to 2:00 pm on the day of your arrival, or after 1:00 pm on the day of your departure, we will allow you to remain in the slip at no additional charge. Prior arrangements must be made with the marina office for early arrival or delayed departure in order to avoid unnecessary charges.

Temporary Slips

In the event an early check-in and/or late check-out is unable to be accommodated in your currently slip, we will try to accommodate by making another slip available until such time your slip is available or you are ready to depart the marina.

In the event a temporary slip is made available to you, and you do not relocate the vessel, the marina reserves the right to charge you two times (2x’s) the original daily rate for each night you occupy the temporary slip.

This is necessary as at times, the marina operates at full occupancy and failure to relocate the vessel could negatively affect other guests.

CANCELLATION POLICY

Please note: Cancellation policies are subject to change. Please refer to your reservation confirmation or contact the marina office direct for confirmation of cancellation policy. Cancellation requests must be submitted directly to the marina. Any cancellation requests received through the IGY Marinas website are not considered proper cancellation.

 

Contact & Hours of Operation

Customs & Immigration Office
Contact the marina office to arrange for clearance.
Appointment Required

Port Captain’s Hours of Operation:
Mon. – Fri. 7:00 am to 3:00 pm
Closed on weekends & holidays

Customs & Immigration Information

  • Please note: We do our best to ensure this information is up-to-date, however, this is strictly for informational purposes only. We recommend reviewing the Customs and Immigration site for the destination requirements.

Customs & Immigration Office

Upon your arrival, a marina staff member will contact the Port Captain who will arrive to your vessel with the official documents necessary for clearance into the country.

Those reaching the port of entry after closing hours are required to raise a quarantine flag and report in the next morning.

In order to clear in and out of the Panama Immigration Office and to request an Exit Zarpe from the Port Captain, you will need two (2) copies of each of the following:

  • Vessel registration documents
  • Vessel clearance documentation from the last port of call
  • Two (2) copies of passenger/crew list (total of four (4) copies)
  • Passports of all crew and guests and Panama Entry Stamp
  • Proof of Insurance
  • Credit Card (Visa or Mastercard)
  • Navigation Permit (Cruising Permit)

Safety Equipment Requirements

All vessels cruising the Caribbean waters should have the following safety equipment on-board:

  • Functional life-vests for all passengers
  • Parachute, orange, and para-rocket flares
  • Bell and/or Whistle
  • Fire Extinguisher
  • Flashlight
  • VHF Radio
  • First-aid Kit
  • Anchors
  • Tools

Albrook “Marcos A. Gelabert” International Airport (PAC)

https://www.aeronautica.gob.pa/
Address: Marcos a Gelabert, Panama, Panama
Phone: +507-501-9800

  • Albrook “Marcos A. Gelabert” International Airport is a public airport located 1.5 kilometres west of the center of Panama City, in the Panamá Province of Panama. It is on the site of the former Albrook Air Force Station.

HEALTH / PHARMACY

  • Bocas del Toro Hospital +507-757-9201
    Av. H Nte., Bocas del Toro 507, Panama
  • La Mar Dental & Medical Clinic +507-6992-9646
    Calle 1ra, Bocas del Toro, Panama

 

BANKING SERVICES

  • National Bank +507-757-9230
    Ave. E Norte, Bocas del Toro 507, Panama

 

POSTAL SERVICES

  • Mailboxes Etc. +507-757-9558
    Av. H Nte. Isla Colon, Panama
  • UPS +507-757-9960

 

Inspire Giving through You – June 8, 2019

Bahia Roja Elementary School

Red Frog Beach Island Marina will be assisting the Bahia Rojo Elementary School. They will be collecting and purchasing school supplies and kitchen supplies for the children and staff at the school.

The Bahia Rojo are located next to the marina and are indigenous to the area of Bocas del Toro.

If you are unable to attend but would still like to help, please contact [email protected] for further information.

Our number one goal is to work together inspiring others through the act of giving back our time, support efforts, accessible resources, goods and services.

Inspire Giving through You – June 9, 2018

Bahia Roja Elementary School

Red Frog Beach Island Marina worked to beautify the Bahia Roja Elementary School. Minor construction was performed on the school – building and closing up the walls and floors. A fresh coat of paint was applied to the building’s exterior. New signs were installed and classrooms were cleaned. Also, school supplies were donated for the students. It was a great day at the school!

The Bahia Rojo are located next to the marina and are indigenous to the area of Bocas del Toro.

If you were unable to attend our day of community service, but would still like to help, please contact [email protected] for further information regarding donations and where to send them.

Inspire Giving through You – June 10, 2017

Bahia Roja Tribe of Bocas del Toro

In working with the Bahia Rojo Tribe in Bocas del Toro – IGY staff and volunteers from Red Frog Island Beach Marina collected school supplies for the children currently attending school within the tribe. The Bahia Rojo are located next to the marina and are indigenous to the area of Bocas del Toro. Red Frog Island Beach Marina donated 50% of all collected contractor fees towards the initiative with a goal to raise $2,000 USD for school supplies. In addition to providing school supplies for the students, a laptop and Wi-Fi connectivity was provided from the marina and its Wi-Fi technician!

Since Bocas del Toro is an island just off the coast of the mainland, the school supplies were purchased off island and transported back to the Bahia Rojo’s school.

Please contact [email protected]

for further information regarding donations and where to send them.

Our number one goal is to work together inspiring others through the act of giving back our time, support efforts, accessible resources, goods and services.

Inspire Giving through You – June 11, 2016

Escuela de Bastimentos

Thank you to all of our volunteers, who participated in the “Inspire Giving through You” Community Outreach Project. We appreciate your dedication and commitment to make a difference by inspiring others to give back to their communities.

In working with the Escuela De Bastimentos – IGY staff and volunteers from Red Frog Marina donated 22 computers, technology equipment, and provided training to help educate the staff on how to use the computer programs as teaching tools. As an on-going endeavor, the staff will visit the school teachers and children to help with technology upgrades and modernizations in the classroom.

Our number one goal is to work together inspiring others through the act of giving back our time, support efforts, accessible resources, goods and services.

Please contact:
[email protected] for further information regarding donations and where to send them.

 

Red Frog Beach Marina Rules

To make your stay with us more enjoyable, the following set of guidelines should be followed. These are merely suggested rules of etiquette and regulations to make the Marina and its facilities more enjoyable for all customers.

  1. There is a “NO WAKE” zone throughout the lagoons. Please make sure that you are thoughtful of these areas.
  2. Do not leave garbage on the docks to be picked up. Garbage should be bagged, tied and then properly placed in designated receptacles, or placed in the garbage truck, not loosely scattered or abandoned.
  3. Oils and fuels should be disposed of properly and not in the Marina trashcan. Please ask for assistance when disposing of oils, fuels, or chemicals. Your concern for the environment helps.
  4. Try not to introduce any effluents into the Marina Lagoon. Use holding tanks if possible.
  5. Do not attempt to turn on your own water and electricity. Please have a dock attendant take care of this so you can be properly metered in and out. Using pliers or screwdrivers will damage the equipment, for which you will be charged. It is suggested that you read meters along with our dock attendant to ensure accuracy in your metered charges for utilities.
  6. Anyone caught taking water from another yacht’s tap shall be responsible for the entire water cost of the metered yacht. Please use your own water.
  7. Keep power cords and water hoses in a neat and orderly fashion so that no one will trip in the dark or while carrying objects.
  8. After receiving prior approval from the Marina Office, please wash sails on lawn areas where water outlets and drying spaces are available, or do so aboard your yacht.
  9. If Marina Office has approved, please make sure that when marking anchor chains with paint, use paper or cardboard beneath your chain to keep wet paint off the docks and other customers’ shoes.
  10. When cleaning dinghies, make sure you rinse debris and growth off of the docks when finished.
  11. Lock your boat when leaving it unattended.
  12. Lock your dinghies and outboard at night.
  13. Try to keep excessive noise down after 10 pm as some people do need their rest.
  14. No boat repairs are to be performed at the boat dock. If repairs need to be performed please contact the Marina Office.
  15. Barbecue and cooking in general is prohibited on the docks. Barbecue and cooking should be done on board in suitable equipment and be self-contained. Any other way is dangerous and frowned upon. Kindly clean up after yourself when finished. Charcoal ash and debris are not to be disposed of into the lagoon.
  16. When docking, keep bowsprits and davits over water’s edge and not protruding across the docks.
  17. If bright deck lights or spotlights are to be used at night, avoid pointing them at nearby boats, especially down at or into their cabins.
  18. Try to control your pets. Some people do get upset by having animals on/or around their boat, specially when nature calls on their boat.

Your cooperation is greatly appreciated.

WHAT IS THE IGY ANCHOR CLUB REWARDS PROGRAM?

Anchor Club Rewards Flyer Anchor Club is the only marina loyalty program for captains or yacht owners. The IGY Anchor Club Rewards program allows you to accumulate points each time you dock at a participating IGY marina. Contact individual marinas to verify participation.

The IGY Loyalty Rewards program provides gift cards for you to purchase many great items. When you earn enough points you can choose a denomination of gift card you will receive an email to choose the gift card that you would like. Our new program offers international Mastercard reward cards, donations to charity and gift cards for many of your favorite stores, activities and brands. See some of the rewards available here.

Earn FREE Reward Points when you dock with IGY Marinas!  No Blackout Dates!  Activate your account immediately. Points are Not awarded on a Retroactive basis and do not start accruing until after the account is activated.

Sign up here! Send us the your name, email address, boat name and overall length, and you’ll receive a welcome email to start earning points! It’s as easy as Register, Dock, Earn, Redeem!
Register

Enrollment is free and easy!  All you need to sign up is your name, email address, boat name and length overall.  You’ll receive a confirmation email with details about the program.

Dock

Dock at any of our participating marinas throughout our destinations world-wide and advise the marina office you’re an Anchor Club Member and the email address that you enrolled with.

Earn rewards points based on a percentage of the amount spent on dockage. Earn extra points through surveys, events, and more!

All that’s left to do is Send us your name, email address, boat name and overall length, and you’ll receive a welcome email to start earning points!

At IGY Marinas, we are pleased to provide a scope of services that are second-to-none. We are honored to serve as your hosts and will do everything to make sure that your visit is pleasant and memorable. We fully understand the needs and desires of the yachting community, and we offer you the highest level of service with complete attention to details.

MEMBERSHIP

Membership is open to owners and captains of vessels of all sizes and is free. You begin to earn points from your first visit to any participating IGY marina.

All you have to do to register is complete the form below. It’s as simple as that!

There is no cost to enroll in the Anchor Club.  It is our way of thanking you for staying with us.

If, for some reason you don’t receive an email, have questions about the program or if you would like your points balance please contact us at [email protected]

Retroactive points will not be awarded.  Points only available from participating marinas in the IGY Network.

3 DAY - BOCAS DEL TORO

Situated on the Caribbean side of Panama, the Marina at
Red Frog Beach Island Resort and Spa is located on Isla
Bastimentos is surrounded by an archipelago of 68
islands, beautiful beaches and natural mangroves. Known
for its rich rainforest, the island boasts a dramatic
landscape protecting the island from harsh hurricanes.

5 DAY - BOCAS DEL TORO

Surfers, fishermen, yachtsmen, and adventure seekers
flock to the area for its array of water- and land-based
eco-activities. A short water taxi leads travelers to Bocas
Del Toro, a charming town offering endemic local flavors,
entertainment, and forest trekking, as well as diving and
snorkeling.

LOCAL ATTRACTIONS -
BOCAS DEL TORO

Since 1502, there are travelers that recorded their
discovery and adventures on Isla Bastimentos and Bocas
del Toro. Seeing monkeys, birds and strawberry frogs in
their primary rainforest habitat, swimming with sunfish
in ancient coral beds, and polishing up skills on a
surfboard or in a kayak, or just soaking in the vistas,
there's always something to do.

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